Zaggle Prepaid Ocean Services Limited (ZAGGLE)

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Summary from August 2024

Earnings Call Overview • Date: August 6, 2024 • Transcript of earnings call held on July 30, 2024 • Compliance with SEBI regulations • Key participants: Founder & Executive Chairman, Managing Director & CEO, Chief Financial Officer • Moderator: Equirus Securities representative

Company Performance HighlightsRevenue Growth: 113% year-over-year • Adjusted EBITDA Increase: 85% • Future Projections: Anticipated revenue growth of 45% to 55% for FY25

Key Management InsightsRaj Narayanam (Founder): • Emphasized tech-focused, scalable solutions since 2011 • Discussed evolving spend management landscape • Highlighted innovative solutions like AI-driven chatbot and OCR capabilities • Projected doubling of FY24 revenues by FY26-27

Avinash Godkhind (CEO): • Strong performance driven by customer demand • Significant growth in SaaS fees (20%), program fees (165%), and Propel platform revenue (84%) • Expansion into cross-border payments and travel sector partnerships • Added 100 new enterprise customers

Aditya Kumar (CFO): • Reported revenue increase to Rs. 252.21 crore • Improved gross profit margin by 5 percentage points • Anticipated growth in the second half of the fiscal year

Q&A Session HighlightsGross Margin Improvement: Attributed to increased program fees from Zoyer • Contract Duration: Typically 3 to 5 years with corporate banks • International Expansion: Exploring both organic and inorganic growth strategies, particularly in the U.S. • Adjusted EBITDA Margins: Target of around 10% • Zoyer's Customer Base: Split 50:50 between new and existing customers

Zoyer Platform Insights • Revenue figures for Q1 FY25: Zoyer (Rs. 54 crores), Save (Rs. 27 crores), Propel (Rs. 47 crores) • Zoyer's role in vendor payments and market opportunity in fleet spending • Integration with ERP systems for budgeting and accounting

Strategic Partnerships and Market Position • Partnership with Skydo Technologies for international payment processes • Emphasis on compliance and robust solutions compared to competitors • Focus on organic growth in India while developing U.S. market strategy

Conclusion • Management expressed optimism for future growth and gratitude for support • Total receivables reported at approximately Rs. 180 crores at the end of Q1.

Summary from May 2024

Submission Details • Date of submission: May 30, 2024 • Earnings call date: May 23, 2024 • Compliance: Submitted to National Stock Exchange of India and BSE Limited per SEBI regulations • Transcript availability: On the company's website

Key Executives Present • Raj P. Narayanam (Founder and Executive Chairman) • Avinash Godkhindi (Managing Director and CEO) • Aditya Kumar (CFO)

Financial Performance Highlights • Q4 FY '24 revenue growth: • 37% quarter-on-quarter • 46% year-on-year • Total revenues: INR 273 crores • Revenue doubling over the past three years; target to double again in two years • FY '25 revenue growth target: 45% to 55%

Strategic Initiatives • Focus on B2B SaaS market, especially in spend management • Strategic partnerships (e.g., Span Across IT Solutions) • Notable clients onboarded: Wipro, Emcure Pharma • Recognition from Forbes and Capital Finance International

Future Plans • Emphasis on cross-selling and inorganic growth opportunities • International expansion, particularly in the US market • Commitment to profitability and compliance

Operational Updates • Zoyer platform performance: • 179 new clients added in Q4 FY24, total clients: 3,016 • Active users: 2.73 million • Partnerships with banks to enhance growth in forex and travel solutions • Financial growth: • 46% year-on-year growth in operational revenues • 78.5% increase in gross profit

Financial Outlook • Conservative EBITDA growth outlook with stable margins initially • Focus on cash flow despite impacts from prepaid card loadings • Projected effective tax rate: 26%-27% • Receivable days expected to remain between 55-60 days

Pricing and Revenue Streams • SaaS fees have increased significantly; potential for further increases • Income primarily from software (SaaS fees), transaction program fees, and Propel points

Mergers and Acquisitions • Exploring opportunities for EBITDA-accretive companies in their sector

Forex Partnerships • Integration of forex cards into expense management platform for enhanced user experience • Early stages for revenue guidance on forex cards in FY '25 or '26

ZatiX Product • Expected to generate recurring revenue through analytics, with gross margins in the 7% to 10% range

Conclusion • Optimistic long-term EBITDA guidance despite current high incentive costs • Nominal investment required for U.S. market entry • Call concluded with an invitation for further inquiries through investor relations.

Summary from February 2024

Earnings Call Overview • Date: February 6, 2024 • Transcript submitted on February 13, 2024 • Hosted by Equirus Securities • Key management present: Founder & Executive Chairman, MD & CEO, CFO • Focus: Unaudited financial results for the quarter and nine months ending December 31, 2023

Financial Performance HighlightsRevenue Growth: • 35.1% year-over-year growth in revenue • Total revenues of Rs. 502 Crores for nine months, reflecting 37% growth • Adjusted EBITDA: • 56.4% increase for the quarter • Client Growth: • Added 105 new clients, totaling 2,837 • Active users reached 2.56 million

Key Initiatives and ProductsZoyer Accounts Payable Solution: • Positive momentum noted • Significant contract with Torrent Gas for fleet loyalty card program • Revenue Projections: • Targeting 40% to 50% revenue growth • EBITDA margins expected between 11% to 13%

Achievements and AwardsExcellence in Innovation Award: • For Business Spend Management Software in India • Revenue Sources: • 44% of total revenue from program fees due to increased prepaid and credit card spending

Future Growth StrategiesInternational Expansion: • Considering entry into US and GCC markets • New Programs: • Anticipated revenue of Rs. 200 Crores from Torrent Gas program in the first year • Shift in Business Model: • Transition from gift vouchers to network cards for higher margins

Management InsightsConcerns Addressed: • Declining margins in Propel Point business attributed to seasonal demand • Stable trade receivables at Rs. 135 Crores • Incentives for Adoption: • Increased payouts for Zoyer credit card to boost spending

Partnerships and CollaborationsKotak Partnership: • Co-branded prepaid card linked to corporate salary accounts launching soon • Regulatory Environment: • Management expressed confidence in favorable conditions for partnerships

Conclusion • Management optimistic about future growth and profitability in a competitive market, with a strong focus on execution strategy and diversified partnerships.

Summary from November 2023

Earnings Call Overview • Date: November 8, 2023 • Transcript submitted on: November 16, 2023 • Key Executives Present: • Raj Narayanam (Founder and Executive Chairman) • Avinash Godkhindi (Managing Director) • Aditya Kumar (CFO)

Financial Performance HighlightsQ2 Revenue Growth: 41% year-over-year • H1 Revenue Growth: 38% • Adjusted EBITDA Growth: • Q2: 79% • H1: 54% • Cash PAT: Significant increase noted

Strategic Focus AreasDigitization Impact: Emphasis on the demand for spend management solutions. • Partnerships: Collaboration with Kotak Mahindra Bank and VISA for integrated solutions. • New Product Launch: Focus on accounts payable product, Zoyer. • Credit Card Market Potential: Significant growth opportunities identified.

Client Engagement and Growth StrategiesCorporate Clients: Approximately 2,700 clients; aim to increase cross-sell opportunities from 14.5% to 25%. • Revenue Growth Drivers: • Increase corporate client numbers • Add users within existing corporates • Sell more solutions to current clients • Boost user spending on cards

Financial Guidance and ProjectionsFull-Year Revenue Growth Guidance: 40% to 50% • Expected ESOP Expenses: INR 18-20 crores for the year, with a reduction anticipated in FY'25. • Steady-State Margins Target: 15-16% in the next 2-3 years, current guidance at 12-13%.

Partnerships and Revenue StreamsKotak Bank Partnership: Expected revenue of INR 76 crores over three years; involves invoicing for software and card transaction income. • VISA Incentives: Related to forex card spends contributing to program fees.

Customer Base and Profitability Insights • Services extend to all individuals submitting expenses, including blue-collar workers. • Partnership with Kotak Bank deemed more profitable than direct customer sourcing. • Anticipation of positive working capital within a year without external capital.

Propel Platform Strategy • Encouraging corporate clients to use the Propel platform for voucher redemption to enhance revenue. • Interchange fee now constitutes 90-93% of the program fee, up from 72% last year.

Conclusion • Management expressed confidence in sustaining growth momentum and invited further inquiries from stakeholders.

Summary from October 2023

Earnings Call Overview • Date: October 16, 2023 • Submitted transcript on October 21, 2023 • Key Executives: • Raj Narayanam (Executive Chairman) • Avinash Godkhindi (Managing Director) • Aditya Kumar (CFO)

Company PerformanceFinancial Results: • Q1 FY24: 34% year-on-year revenue growth • Projected FY24 revenue growth: 40% to 50% • Adjusted EBITDA margin: 11% to 13% • Growth Drivers: • New product introductions • Partnerships with Visa and Bank of Baroda

Product OfferingsKey Products: • Propel: Corporate rewards • Save: Expense management • Zoyer: Business spend management • Customer Metrics: • Low churn rate (<2%) • 36.7% year-on-year increase in customer base

Financial InsightsRevenue Growth: • 33.7% growth attributed to corporate credit card business • Focus on reducing finance costs post-IPO

Investor InquiriesProgram Fees: • Fees primarily from banks and partner networks, not merchants • Zoyer Platform: • Integrated with existing cards and co-branded cards • Revenue model includes software fees and interchange income

Incentives and Cash FlowIncentive Spending: • Reduction from INR 140 crores to INR 100 crores over three years • Aimed at encouraging spending, not attracting new clients • Cash Flow Concerns: • Incentives funded through generated revenue, not out-of-pocket expenses

Strategic FocusClient Retention: • Emphasis on increasing spending from existing clients • Growth Potential: • Significant opportunities in Propel segment • Fixed costs linked to office rentals and employee expenses

Regulatory ConsiderationsTax Incentives: • Points do not attract GST; corporates can choose tax deductions • Risk Management: • No specific regulatory risks identified for the Save product

Conclusion • Management expressed gratitude to participants and invited further inquiries through their Investor Relations Advisor.