ROUTE MOBILE LIMITED (ROUTE)

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Summary from July 2024

Route Mobile Limited Q1 FY25 Earnings Conference Call Summary

Financial PerformanceRevenue Growth: • 14% year-on-year growth • 8.5% sequential increase • 25% growth in India • 94% increase in new product revenue • Operating Metrics: • Processed over 37 billion billable transactions • 17.6% increase in direct margins • EBITDA growth despite seasonally weaker quarter • Normalized cash flow conversion from EBITDA at 110%

Strategic DevelopmentsAcquisition: • Proximus Opal acquired an 83.1% stake, enhancing market presence in the USA and Europe. • Future Guidance: • Anticipated revenue growth of 18% to 22% for FY25 • Targeting a 13% EBITDA margin • Dividend payout ratio of up to 20% of consolidated PAT

Challenges and ConcernsOperating Expenses: • Significant rise in employee benefits (27% sequentially) • One-time costs related to transfer pricing and foreign exchange losses • Market Pressures: • Concerns about organic international long-distance (ILD) volume pressures • Challenges from certain brands reducing spending

Q&A HighlightsPromoter Shareholding: • Plans to reduce promoter shareholding post-acquisition to comply with norms. • Revenue Synergies: • Clarified potential double-counting in revenue figures from Vodafone Idea and TeleSign. • Sales Process Changes: • Combined teams working effectively post-merger; no significant accounting changes. • Tax Rate: • Medium-term estimate of 18% to 20%.

Market Position and Future OutlookGrowth Aspirations: • Aim to reach $1 billion in revenue within 2-3 years. • Positive impact from partnerships with Proximus and ongoing traction with major clients like Microsoft and Amazon. • IL Volume Trends: • Year-on-year growth in ILD volumes, despite potential long-term declines. • Competitive Landscape: • Route Mobile maintains margins and is focused on improvement amidst competitive pressures.

Conclusion • The call concluded with management expressing optimism about future growth opportunities while remaining cautious in guidance due to market conditions.

Summary from May 2024

Route Mobile Limited Q4 FY24 Earnings Conference Call Summary

Conference Call Overview • Date: May 6, 2024 • Submitted transcript to BSE and NSE on May 13, 2024 • Key Executives: Rajdipkumar Gupta (Managing Director), Suresh Jankar (CFO)

Financial Performance HighlightsFY24 Revenue: Increased by 12.7% to ₹40,233 million from ₹35,692 million in FY23 • Q4 Revenue: Slight year-over-year growth but declined sequentially • Key Metrics: • Billable transactions rose from 107 billion to 126 billion • Average realization per transaction decreased from 33 paisa to 32 paisa • Net revenue retention at 106% • Gross profit margin fell to 21.4% • EBITDA non-GAAP grew by 8.4% to ₹4,949 million (EBITDA margin: 12.3%) • Profit After Tax (PAT) adjusted for exceptional items increased by 11.7% to ₹3,720 million (PAT margin: 9.2%) • Dividends: Proposed final dividend of ₹2 per share, following an interim payout of ₹9

Strategic Initiatives • Emphasis on new customer acquisitions and partnerships, notably with Proximus • Management optimistic about future growth despite challenges in International Long Distance (ILD) revenue

Q&A Session InsightsGuidance for FY25: No numerical guidance due to ongoing synergies from the Proximus deal • Challenges: Addressed issues related to acquired entities Mr. Messaging and Masivian, particularly geopolitical impacts • Revenue Potential: VI deal revenue potential estimated at ₹500-600 crores • Receivables: Increase attributed to significant payments from OTT clients; one-off provision accounted for • Future Outlook: Confidence in improved net retention ratios for FY25 and growth through multi-channel approaches

Additional Discussions • Proximus deal expected to close soon • Concerns about receivables related to VI India deal deemed minimal • Increase in debt attributed to normal business operations • Margin profiles for new products could range from 30% to 80% • $1 billion revenue target remains on track

Conclusion • The call concluded with gratitude expressed by Rajdipkumar Gupta for participant support.

Summary from January 2024

Route Mobile Limited Q3 FY24 Earnings Conference Call Summary

Company Performance • Achieved record quarterly revenue of Rs. 10,243 million. • Year-over-year revenue growth of 3.9%. • Profit after tax increased by 15.5% to Rs. 986 million. • Adjusted EBITDA margin at 13%, impacted by one-off expenses.

Revenue Guidance Revision • FY24 revenue growth guidance revised from 20-25% to 15-17%. • Anticipated improved performance in Q4 due to new contracts and synergies.

Key Contracts and Opportunities • Upcoming integrations with a major e-commerce client and Vodafone Idea. • Optimism around new communication channels like RCS and WhatsApp for customer acquisition. • Progress on Proximus deal with pending regulatory approvals.

Challenges Faced • Industry headwinds including cost-saving measures by OTTs and delays in large contracts. • Concerns raised about weak performance in digital native and CPaaS segments. • Gross margin stagnation attributed to MRM performance and broader industry trends.

Management Insights • Gautam Badalia emphasized the importance of new product growth and upcoming contracts for margin improvement. • Rajdipkumar Gupta addressed concentration risks from the TeleSign merger and confirmed distinct customer bases. • Management remains confident in achieving long-term revenue goals despite current challenges.

Future Outlook • Positive growth potential for FY25 driven by new partnerships and deals. • Long-term goal of reaching $1 billion in revenue within 2-3 years remains intact. • Combined revenue target of $2 billion for TeleSign and Route Mobile is still achievable.

Summary from November 2023

Route Mobile Limited Q2 FY24 Earnings Conference Call Summary

Key HighlightsDate of Call: October 27, 2023 • Executives Present: Rajdipkumar Gupta (Managing Director), Gautam Badalia, Nikhil Choudhary, Sarvesh Gupta, Dipesh Mehta, Swapnil Potdukhe, Ronak Chheda, Sangram Kanadia, Kaustav Bubna.

Financial PerformanceGrowth: • Over 25% year-on-year growth in revenue and profit after tax (PAT) for H1 FY24. • 64% increase in new product revenue. • Revenue Guidance: • Expected annual revenue growth of 20% to 25%. • Anticipated synergies from Proximus deal projected at €90 million (US$100 million) in EBITDA.

Major Deals and PartnershipsCollaborations: • Major partnership with VI India. • New partnerships in Southeast Asia and with a global e-commerce giant. • Vodafone Idea: • Projected SMS revenue could exceed $100 million. • Revenue expected to start in Q4 2024.

Operational InsightsTransaction Volume: • Processed a record 31 billion transactions in Q2 FY24. • International Long Distance (ILD) Revenue: • Decline attributed to seasonal factors, with growth expected during festive months.

Employee and Operational ConcernsEmployee Resignations: • Linked to performance-related ESOPs, with no rationalization efforts indicated. • Days Sales Outstanding (DSOs): • Increased from 60 to 73 days, attributed to a large payment received post-quarter.

Future OutlookOperational Cash Flow (OCF): • Anticipated improvements in FY25 due to ongoing CAPEX investments. • Growth Confidence: • Gupta expressed confidence in achieving a 25% growth target, driven by new e-commerce client and Vodafone deal.

Strategic DirectionCPaaS Business: • Emphasis on growth opportunities in emerging markets despite a slowdown in developed markets. • Telesign Partnership: • Increased throughput and potential for significant traffic post-deal closure.

ConclusionRevenue Guidance: • Targeting $1 billion in revenue within the next two to three years. • Closing Remarks: • Gupta thanked participants and concluded the call.

Summary from September 2023

Availability of Transcript • Transcript from the AGM on September 22, 2023, is available on the company's website. • Submitted to BSE and National Stock Exchange of India. • Signed by Rathindra Das, Group Head-Legal, Company Secretary, and Compliance Officer.

Meeting Overview • Conducted via video conferencing in compliance with regulations. • Chairman Sandipkumar Gupta confirmed quorum and introduced Board members. • Recorded meeting with instructions for remote e-Voting and Q&A session.

Company Achievements • Acknowledged festive occasion of Ganesh Chaturthi. • Reported 78% annual revenue growth, reaching a half-billion dollar run rate. • Proposed final dividend of ₹2 per share. • Auditor's reports for FY2022-23 were unqualified.

Key Agenda Items

  1. Approval of standalone financial statements for FY ending March 31, 2023.
  2. Approval of consolidated financial statements for the same fiscal year.
  3. Declaration of a dividend of ₹2 per fully paid equity share.

Leadership and Performance Highlights • Reappointment of Mr. Chandrakant Gupta as Non-Executive Non-Independent Director. • Mr. Rajdipkumar Gupta highlighted 78.3% revenue growth and 95.8% increase in Profit After Tax. • Emphasis on product portfolio expansion and strategic partnerships, particularly in North America. • Commitment to sustainability and TCFD standards.

Digital Fraud and Strategic Initiatives • Established a Strategic Business Unit to address digital fraud concerns. • Partnership with Proximus to enhance market presence in the U.S. • Focus on developing a unique chatbot platform for fraud prevention.

Shareholder Engagement • Shareholders expressed gratitude for performance and support for resolutions. • Discussion on employee attrition rate, acquisitions, and CSR initiatives. • CEO reaffirmed commitment to dividends and outlined a five-year growth plan.

Conclusion of Meeting • Chairman Sandipkumar Gupta thanked participants and outlined e-voting process. • Meeting concluded with initiation of e-voting.

Summary from August 2023

Route Mobile Limited Q1 FY24 Earnings Conference Call Summary

Key HighlightsDate of Call: July 28, 2023 • Revenue Growth: 33% year-over-year despite seasonally weak quarter. • New Contracts: Secured a major CPaaS contract with an e-commerce company across ten countries. • NLD Volumes: Significant advancements reported.

Share Purchase AgreementProximus Opal Acquisition: • Proximus to acquire 57.56% of Route Mobile's shares. • Founding shareholders to reinvest €299.6 million for a 14.5% stake in Proximus. • Expected to enhance market access, especially in the U.S. via Telesign.

Financial PerformanceEBITDA Growth: 43.8% increase with a margin expansion of 100 basis points. • Transaction Volume: Over 29.5 billion transactions processed, highest quarterly volume to date.

Strategic Merger with TelesignSynergies: Anticipated revenue and cost synergies, particularly in geographical expansion. • Cost Synergies: Expected to be around 75%. • Management Focus: Developing a synergy blueprint with benefits expected within 6-9 months post-closing.

Shareholder ConcernsCommunication and Margins: Addressed concerns regarding the merger's impact on operating margins, targeting an EBITDA margin of 13-15%. • Client Performance: No significant concerns regarding client volume or wallet share loss.

Future OutlookRevenue Projections: More clarity expected in the next quarter post-integration. • New Products: Focus on IP messaging and generative AI for significant revenue contributions. • Market Presence: Telesign's U.S. customer access to enhance Route Mobile's connectivity and market position.

Indian Market InsightsGrowth Projections: Gupta highlighted increasing digital payment usage in Tier 3 and Tier 4 cities as a growth driver. • CAGR Expectations: Concerns raised about meeting projected CAGR of 30-35%.

Investor InquiriesDelisting Concerns: No intentions for delisting by Proximus. • Revenue Guidance: Maintained 20% revenue guidance with potential for upward revision based on new deals.

Conclusion • The call concluded with an invitation for further inquiries, emphasizing Route Mobile's commitment to growth and operational efficiency amidst market dynamics.

Summary from May 2023

Route Mobile Limited Q4 FY23 Earnings Conference Call Summary

Key Management Personnel • Managing Director: Rajdip Kumar Gupta • Chief Strategy Officer: Gautam Badalia • CFO: Suresh Jankar • Moderator: Vikram

Earnings Highlights • Achieved an annual run rate of $0.5 billion in revenue for FY23. • Aiming for $1 billion in revenue in the next 3-4 years. • Reported 78% revenue growth for FY23, with 41% organic revenue growth. • Established strategic business units (SBUs) for new products, including TruSense.

Financial Overview • 61% year-on-year revenue growth in Q4 FY23. • Processed over 107 billion transactions in FY23. • Returned over 50% of profit after tax to shareholders via dividends and buybacks. • Recommended final dividend of Rs. 2 per share.

Q&A Session InsightsAI Filtering and Security Platforms: Early stages; market size estimates forthcoming. • Market Share in India: Estimated at 20% for domestic traffic; fragmented market complicates precise figures. • Revenue Growth: Attributed to onboarding large banks; projected 20% growth for FY24. • Organic Revenue from New Products: Currently low but growing; pricing changes noted in NLD and ILD markets. • MR Messaging and Masivian Revenue: Reported Rs.147 crores and Rs.50 crores, respectively. • Financial Outlook for FY24: Balance payout of $6 million related to Masivian; no other payouts expected. • Borrowing Explanation: Rs.100 crore borrowing for treasury management, backed by cash collateral. • Industry Focus: BFSI, Fintech, and E-commerce; 37% revenue from a diverse client base. • Firewall Product Potential: Expected to significantly contribute to growth; targeting deals with eight operators. • Acquisition Strategy: Focus on organic growth; scouting for quality assets in the virtual contact center space.

Future Projections • Targeting a conservative 20% growth rate, primarily from organic sources. • Market share goal in India: Increase from over 20% to 25% within the financial year.

Summary from January 2023

Route Mobile Limited Q3 FY23 Earnings Conference Call Summary

Key Financial HighlightsRecord Revenue: INR 9,857 million for Q3 FY23. • Adjusted Profit After Tax: INR 1,010 million, exceeding pre-IPO figures. • Year-over-Year Growth: 75% increase in revenue; 17% quarter-over-quarter growth. • Transactions Processed: 27.7 billion, the highest to date. • Adjusted EBITDA: Grew by 66% year-over-year with a 13% margin.

Strategic DevelopmentsPartnerships: Collaborations with mobile network operators in Sri Lanka and Uganda; expansion into GCC and LATAM regions. • Product Launches: Introduction of mobile identity management products to combat digital fraud. • Email Infrastructure Upgrade: Enhancements made to improve service delivery.

Market InsightsCompetitive Dynamics: Increased competition in the CPaaS market; focus on growth in Latin America and GCC. • BFSI Sector Concerns: Muted revenue growth attributed to stabilization after initial customer onboarding.

Cash Flow and Financial OutlookCash Flow Expectations: Weak for Q3 FY23 but anticipated improvement in FY24. • Interim Dividend Consideration: Due to strong performance.

Investor RelationsFeedback Acknowledgment: Management noted discussions with investors regarding performance and expectations. • Growth Target: Aiming for a billion-dollar revenue target with a projected half-billion-dollar run rate by next year.

Future StrategiesFocus on Integration: Maximizing upsell and cross-sell opportunities from previous acquisitions. • Product Diversification: Aspiration to increase gross margins from 25% to 30% through improved product mix.

ConclusionOptimism for Growth: Executives expressed confidence in the company's growth trajectory and strategic initiatives moving forward.