Indian Railway Catering And Tourism Corporation Limited (IRCTC)

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Summary from June 2024

Key HighlightsDate of Announcement: June 4, 2024 • Conference Call Date: May 29, 2024 • Key Management: Chairman Sanjay Kumar Jain, CFO Ajit Kumar

Financial PerformanceQ4 Revenue: INR 1,155 crores (19.7% YoY increase) • Annual Revenue: INR 4,270 crores (over 20% increase) • Catering Segment: Significant growth driver • Dividend: Final dividend of INR 4 per share, total of INR 6.5 for the financial year (highest in history)

Financial InsightsEBITDA Margins: Stable across segments • Strong Performance: Noted in Internet Ticketing, Catering, Tourism, and Rail Neer

Catering Division ConcernsEBIT Margin Drop: From 15-17% to 8.7% • Reasons: Increased overhead costs, 5% GST on mobile catering, costs from nine departmental kitchens • Future Outlook: Promising due to long-term contracts and new catering opportunities

Cost AllocationAdministrative Costs: INR 21 crores allocated, with INR 11 crores charged to Catering

Ticketing InsightsRecord Daily Bookings: Breakdown of convenience vs. non-convenience fees • UPI Ticket Bookings: Increased from 33% to 39% • Margin Stabilization: Potential stabilization around 80-83% if UPI usage remains consistent

Government Policy ImpactTariff Hikes: Decisions influenced by market conditions and made by the ministry • Tourism Segment Margins: Projected sustainable margins of 8-9%, despite a drop to 5.9% in Q4

Operational EfficiencyCatering Business Growth: Partnerships with aggregators like Swiggy and Zomato increasing daily bookings

Expansion PlansCurrent Coverage: 407 stations • Payment Gateway: Applying for RBI license for a new payment gateway service

Future OutlookWaitlisted Passengers: Indian Railways aims to eliminate waitlists in 3-5 years while maintaining unreserved ticketing • Convenience Fees: No immediate changes for Vande Bharat trains

ConclusionOptimism for Growth: Ajit Kumar invited further questions, expressing confidence in future growth.

Summary from February 2024

Key Management Personnel • Chairman and Managing Director: Sanjay Kumar Jain • Director (Finance): Ajit Kumar

Financial HighlightsOperating Revenue: ₹1,118 crores (21.8% YoY growth) • EBITDA: ₹394 crores (20.9% YoY growth) • Net Profit: ₹300 crores (17.4% YoY growth) • Segment Contributions: • Catering: 29.1% revenue increase • Internet Ticketing: 11.4% rise • Tourism: 32.28% growth

Q&A Session InsightsCatering Business Growth: • Factors: Introduction of Vande Bharat trains, increase in contracts (1,200 to 1,518), new cluster-based catering policy. • Ongoing projects in non-railway catering and partnerships with food aggregators like Zomato.

Concerns on Revenue Plateauing: • Jain reassured that demand will grow with increasing passenger numbers due to railway expansions.

Catering Expenses: • Components include reimbursements to vendors and railway license fees.

Transition to New Catering Policy: • All operational trains will eventually be included under new long-term tenders.

Zomato's Digital Catering Services: • Importance of establishing a robust network before focusing on growth metrics.

Future DevelopmentsONDC Integration: • Ongoing discussions regarding bus booking and catering contracts; too early to predict integration.

Catering Contracts: • 1,518 short-term contracts; new long-term policy allows contracts of five to seven years.

Rail Neer Business: • Recent changes in charge rates and shift to a PPP model expected to enhance revenue.

Strategic Insights • Emphasis on growth and customer satisfaction despite challenges. • Promotion of UPI payments expected to enhance revenue. • Plans to increase Rail Neer plant capacity to 18.4 lakh bottles per day by FY'25. • Recent MoU with Uttarakhand government to promote tourism, indicating potential revenue growth.

Management Confidence • Expressed confidence in achieving strong results moving forward.

Summary from November 2023

IRCTC Q2 FY24 Earnings Conference Call Summary

Financial PerformanceRevenues: INR 995.3 crores (23.5% YoY growth) • Net Profit: INR 294.67 crores (30.36% YoY increase) • Interim Dividend: INR 2.5 per share

Key Revenue DriversCatering Segment: 29% YoY increase • Convenience Fee Revenue: INR 220.98 crores (11% QoQ, 10% YoY increase) • Ticket Bookings: Increased to 1,164 lakh from 1,069 lakh YoY

Catering Management InsightsFTR Trains: Managing around 100 FTR trains; revenue potential clearer by year-end • Zomato Partnership: Pilot program at five stations; potential nationwide expansion

Revenue BreakdownConvenience Fees: INR 221 crores • Mobile Catering Revenues: Increased by 26.7% YoY • Static Catering Revenues: Rose by 65%

Competitive Landscape • No similar products in development; monitoring market trends

Ticket Booking TrendsUPI Bookings: 38% of total tickets • AC vs Non-AC Bookings: Increase in AC ticket bookings

Future OutlookFY24 Revenue and Margins: Optimism for improvement in the second half due to festive season • Rail Neer Revenues: Year-over-year increase despite travel pattern changes

Catering Margins and ServicesImprovement in Margins: Due to premium trains like Vande Bharat • Pantry Car Services: Serving 1,284 train pairs, up from 891 pre-COVID

Internet Ticketing and Future GrowthOnline Sales: 80% of ticket sales are online • Tejas Train Revenues: Decreased from INR 45.88 crores in Q1 to INR 33.98 crores in Q2

Conclusion • Call concluded with thanks and wishes for a Happy Deepawali.

Summary from August 2023

Key HighlightsDate of Announcement: August 17, 2023 • Quarterly Revenue: • Surpassed INR 1,000 crores for the first time, reaching INR 1,002 crores. • Growth: 3.8% quarter-over-quarter and 17.5% year-over-year. • Catering Segment: • Main growth driver with an EBIT margin of 14.6%. • Tourism Segment: • Reported a loss of INR 52 crores due to one-time haulage charge. • Overall EBITDA margin improved to 34.2%.

Management InsightsSeema Kumar (Chairman & MD): • Reported a liability of INR 51.9 crores from August 2021 to March 2023. • Confirmed INR 78 crores investment in IT modernization. • Noted increase in non-suburban traffic and e-ticketing share.

Catering Business GrowthRevenue Contribution: • Catering business increased from 41% to 47% of total revenue. • Number of trains served rose from 891 pre-COVID to 1,209. • Ticket Bookings: • Q1 FY24 ticket bookings totaled 10.41 crores, down from 11.56 crores year-over-year.

Tourism and Revenue DetailsTourism Loss: • INR 52 crores loss attributed to revised haulage charges. • Internet Ticketing: • Convenience fee reported at INR 198 crores; total revenue at INR 290 crores.

Operational UpdatesCatering Services: • Catering on 1,209 trains; food inflation not impacting revenues. • Rail Neer Segment: • Revenues reached INR 92.15 crores with plans for expansion. • Tejas Trains: • Occupancy rates: 72.8% and 89.2%, generating INR 45.89 crores.

Future OutlookCatering Margins: • Expected growth with more trains and contracts in the pipeline. • E-Ticketing Growth: • Optimism for increased adoption due to better internet access. • Vande Bharat Trains: • Anticipated to enhance e-ticketing and catering services.

Additional NotesUPI Transactions: • Increased from 3.84 crore to 3.93 crore, raising market share. • Air Ticket Bookings: • 5% increase, totaling 4.77 lakh this quarter. • Freight Ticketing: • Managed by the Ministry of Railways, not IRCTC. • Wage Revisions: • Occur every ten years, next due in 2027.

ConclusionCommitment to Transparency: • Ajit Kumar emphasized willingness to provide further information to investors.

Summary from June 2023

Financial PerformanceQ4 FY'23 Revenue: INR 965 crores • Growth: 5.1% QoQ, 39.7% YoY • EBITDA Margin: Decreased to 33.6% • Net Profit: INR 253 crores (slight decline from previous quarter) • Annual Revenue: INR 3,541.5 crores (88.5% YoY increase) • Net Profit for FY'23: INR 978.7 crores • Dividend: Final dividend of INR 2 per share, total for the year INR 5.5

Key Business SegmentsTicketing: • 10.44 crore tickets booked, generating INR 197 crores in convenience fees • Total ticketing revenue for FY: INR 802 crores • Catering: • Increase in contracts from 417 to 492 trains • New software system to improve receivables cycle • Railneer: • Current production capacity: 15.5 lakh liters/day, with plans for expansion

Growth StrategiesInternet Ticketing: • Stabilized ticket bookings at 11.61 lakh tickets/day • Focus on growing non-convenience fee revenue • Bharat Gaurav Tourism Initiative: Expected to significantly increase revenue • Catering Margins: Projected to stabilize between 10% to 12%

Revenue Trends and ProjectionsTicket Class Contributions: • Sleeper Class: 42.87% • Second Sitting: 12.52% • Third AC: 28.29% • Second AC: 6.93% • UPI Transactions: Accounted for 33% of total transactions • Advertising Revenue: Reached INR 67.41 crores • Tejas Trains Revenue: INR 155 crores with a net profit of INR 24.3 crores • Maharaja Service Revenue: Increased to INR 55.38 crores

Future OutlookRailneer Production: Plans to meet 80% of railway water requirements by 2025 • E-Catering Growth: Anticipated growth rate exceeding 10% • B2C Network Expansion: Increasing network of agents and food aggregators

ConclusionCommitment to Transparency: Emphasis on open communication with investors • Positive Outlook: Anticipated growth across various segments despite revenue unpredictability due to tender bidding processes.

Summary from June 2023

IRCTC Q4 FY '23 Earnings Conference Call Summary

Key HighlightsDate of Announcement: June 6, 2023 • Management Present: Rajni Hasija (Chairman & MD), Ajit Kumar (CFO)

Financial PerformanceQ4 FY '23 Revenue: INR 965 crores (39.7% YoY increase) • Net Profit: INR 253 crores (up from INR 218 crores in Q4 FY '22) • Fiscal Year Revenue: INR 3,541.5 crores (88.5% YoY increase) • Net Profit for FY '23: INR 978.7 crores • Dividend: Final dividend of INR 2 per share, total of INR 5.5 per share for FY '23

Segment PerformanceInternet Ticketing: INR 295 crores • Catering: INR 395.8 crores • Tourism: All-time high of INR 204 crores • Ticket Bookings: 10.44 crore tickets in Q4 FY '23

Operational InsightsCatering Expansion: Services on 492 trains and 675 contracts for Train Side Vending • Receivables Cycle Improvement: New software for quicker payments • Railneer Production: Increased to 15.5 lakh liters per day

Revenue Growth StrategiesFocus on Non-Convenience Fee Revenue: Accounts for 33% of Internet Ticketing revenue • Bharat Gaurav Initiative: Projected to contribute INR 250 crores in revenue • Catering Margins: Expected to stabilize between 10% to 12%

Future OutlookTicketing Volume Growth: Anticipated slow growth due to peak capacity • E-Catering Segment: Expected growth rate exceeding 10% • Expansion Plans: Enhancements in Railneer production and catering services

Additional InsightsUPI Transactions: Accounted for 33% of total transactions • Advertising Revenue: Reached INR 67.41 crores • Tejas Trains Revenue: INR 155 crores with a net profit of INR 24.3 crores • Maharaja Service Revenue: Increased to INR 55.38 crores

ConclusionCommitment to Transparency: Emphasis on open communication with investors • Appreciation for Support: Management expressed gratitude to participants

Summary from February 2023

Financial PerformanceQ3 Revenue: ₹918 crore, 70% YoY growth, 14% QoQ rise. • Business Segments: • Catering: ₹394 crore revenue, 17.9% QoQ growth. • Internet Ticketing: Stable at nearly ₹300 crore. • Tourism: 49% QoQ growth, over 100% YoY growth. • Net Worth and Cash Balances: ₹2,494 crore and ₹2,133 crore, respectively.

Catering InitiativesThird-Party Meal Deliveries: • Margin of 15%. • 40,000 meals served daily, exceeding pre-COVID levels. • Increased partnerships and WhatsApp booking to enhance margins. • Pantry Car Contracts: Awarded for 1,200 trains.

Ticketing InsightsDaily Bookings: Average of 11.3 lakh tickets in Q3. • Revenue Contribution: Significant from convenience fees. • UPI Transactions: 32% of bookings, with sleeper class tickets at 44%.

Tourism DevelopmentsBharat Gaurav Series: Expected additional revenue of ₹200 crore. • Tour Package Performance: Good occupancy, successful offerings.

Production and MarginsRail Neer Production: 24 crore bottles produced this financial year. • Cost Pressures: Rising PET costs affecting pricing strategies.

Future OutlookNon-Convenience Fee Revenue Goal: Increase from 33% to 50% over two years. • Payment Gateway Growth: iPay revenue of ₹51 crore over three quarters. • Expansion Plans: Doubling tourist trains and exploring B2C partnerships.

Closing RemarksInterim Dividend: Highest declared at ₹3.5 per share (175% of share capital). • Investor Assurance: Strong investment potential and anticipated better results in Q4 and the next financial year.